Job Survey completed by Amber Mueller
Kenosha, WI 53143 in Kenosha County
Lake Side Total Basement Finishing
Overall Rating: 5 / 5
Date:
Customer had the option to rate any question 1-5. 1 being worst and 5 being best.
| Survey Questions | Rated | Comments |
| Satisfaction with the job we did for you: | 5  |
Very satisfied with everything about Lakeside. |
| Experience with the first phone call to the company | 5 |
During the first phone call, I could tell that I would not be given the run around. They were very straight forward, listened to what I wanted, and were able to have someone here at a time that worked great for ME! |
| Office Staff | 5 |
The one time I called the office, I left a message with someone and phone call was returned within minutes. |
| Salesperson and sales presentation | 5 |
Steve was a joy to work with. I shared what I wanted done with the space, my concerns, asked his opinion about it, and was given a few different ways that he could also see it done. He showed us everything about the material and walked us through it at a pace that we can follow. Much appreciated! |
| Our installation crew | 5 |
There were many deliveries with our product, the men were very professional and respectful. The two guys who worked on the installation part were very nice, knew exactly what they were doing, and explained anything I had a question on. They were both respectful, hard workers and here when they said they would be. |
| The cleanup process | 5 |
They cleaned everything up just great. Each day, they asked what I wanted done with their tools and equipment and were respectful with the space. |
| Would you tell your friends about us? | Yes | |
| May we use you as a reference? | Yes | |
| May we post this review on our site? | Yes | |
| Customer Comment: Lakeside is topnotch! I am completely satisfied with the service I received from them. ( And that takes a lot!) They were on time, respectful, informative, honest, hardworking, and very personable group of people. I really appreciated being kept in the loop every step of the way. It helped me see what was going on, without feeling in the way. The basement looks great. Never would have thought my old, dingy, dirty, afraid to go into basement would be such a nice calm, safe, and enjoyable space. A+ |
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